Since all of our mantels are made to order we do not offer a refund or exchange policy due to customer
error on measurements. Measurements have to be accurate that is why we recommend talking to our
salesman. All of our stained finishes of custom antique finishes come with a 10 year guarantee against
flaking, peeling or sun damage. Water or fire damage isn't covered under the guarantee. All mantels
are paid in full prior to fabricating using visa, mastercard, discover, or american express. We do accept
checks through the mail, but we will not start to make your mantel until the check clears from the bank.
Any questions about our policy's please call 1-888-484-3095.